How can we help?
Questions about Afterlap, your Strava connection, a processed activity, subscription access, or your data are welcome.
App and activity support
For an app or activity-processing issue, include your Afterlap app version, whether Strava is connected, the selected mode and rewrite target, and a short description of what happened versus what you expected.
Please do not send Strava access tokens, refresh tokens, authorization codes, passwords, or other credentials.
Strava connection
You can disconnect Afterlap from inside the app. You can also revoke access directly from Strava's My Apps settings.
For a plain-language explanation of the integration and data flow, see Afterlap + Strava.
Data access request
To request a copy of personal data held by Afterlap, email afterlap.app@gmail.com with the subject “Afterlap data access”. Include enough information for us to identify your Afterlap connection without sending credentials.
Data deletion
For deletion requests, see Data Deletion or email support with the subject “Afterlap data deletion”. We provide written confirmation when deletion is complete.